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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Hangcha products

The group "New Technologies" offers for review the products of the plant Hangcha: forklifts, electric trucks, stackers, reach trucks, tractors, pickers
  • Electric loaders Hangcha
    Electric loaders
    CPD20, CPD15, CPDS08, etc.
  • Diesel loaders Hangcha
    Diesel loaders
    CPCD, H90EC, RS4531CH, etc.
  • Loaders with gas-gasoline engine Hangcha
    Loaders with gas-gasoline engine
    CPQD18, CPQD25, CPQD30N, etc.
  • Richstackers Hangcha
    Richstackers
    RS4531CH, H90EC, H90EC, etc.
  • Lifting platforms Hangcha
    Lifting platforms
    HZ160H, HZ220H, GTHZ120, etc.
  • Tractors Hangcha
    Tractors
    X 6.0-10 t, X 20-32 t, A 3.0-5.0 t, etc.
  • Reach trucks Hangcha
    Reach trucks
    CQD20, CQD16, CQD20, CSD12, etc
  • Cross-country loaders Hangcha
    Cross-country loaders
    Four-wheel drive loader, etc.
  • Loaders with a narrow passage Hangcha
    Loaders with a narrow passage
    Turret stacker, etc.
  • Stackers Hangcha
    Stackers
    CDD12, CDD15, CPDB12, CQDB, etc.
  • Pallet trucks Hangcha
    Pallet trucks
    CBD15, SBA, HLT1C, SPA, etc.
  • Order Collectors Hangcha
    Order Collectors
    CJD25, CJD05, CJD10, CJD12, etc.
  • Spare parts Hangcha
    Spare parts
    Batteries, OEM spare parts, etc.

NEW TECHNOLOGIES GROUP

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